Auto & Home Repair Fraud



Your home and automobile are some of your most important investments. Protect your investments by choosing the RIGHT repair professional.


Auto Repair Fraud - Prevention Tips

Home Repair Fraud - Prevention Tips
  • Request a written estimate.
  • Request to be notified by the shop if the repair exceeds written estimate.  
  • Check with your local or state consumer organization regarding the reputation of the shop. 
  • Call the Department of Agriculture and Consumer Services at 1-800-HELP-FLA.  Ask about the number of complaints, if any, and determine how the complaints were resolved.
  • Start shopping for a repair shop before you need one.
  • Feel free to ask for the names of some customers.
  • All policies (rates, diagnostic fees, guarantees, methods of payments, etc) should be posted and/or explained to your satisfaction.
  • Ask if the shop customarily handles your type of vehicle.
  • Ask if the shop is familiar with the type of repair you need.
  • If you are unsure you need a repair, get a second opinion—particularly if you don’t think there is anything wrong and the suggested repair is expensive.
  • Ask friends and associates for their recommendations.
  • The cheapest automobile repair is not always the least expensive repair.
  • Compare estimates carefully; the lowest bid/price is not always the best one.
  •  Never agree to get your own permits; that will make you directly responsible for everything.
  • Never be pressured into making hasty decisions.
  • Never accept an offer to take you to the bank to withdraw money for any reason.
  • Take photos of the damage.
  • Get emergency repairs done.
  • Keep all receipts for insurance purposes.
  • Make sure that you know what damages are (or are not) covered by your homeowner’s policy.
  • An unlicensed “handyman” cannot legally perform any work valued at more than $1,000 for the entire job.  Seek the advice of your local government’s building department first.
  • If you suspect anything is wrong, report it to the authorities immediately.

   picture of a house with boarded up windows


Motor vehicle repair shops in Florida are required to register with the Department of Agriculture and Consumer Services. For more information please call 1-800-435-7352 or visit Help Florida.  



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