Stories and Letters 2020

01/18/2020 My experience with the Aging and Disability Resource Center was exceptional, primarily because of the assistance I received from Medicaid Specialist, Bibiana Calvo. She assisted me through the process of applying for Medicaid and Long Term Care for my sister. I had reached out to many different agencies and individuals before being referred to the Aging and Disability Resource Center. I am so grateful for the time, attention, caring, and knowledge I received from Bibiana. She was consistently helpful and patient, answering all of my questions, providing me with direction and additional information when necessary, and submitting all necessary paperwork quickly and efficiently. I would like to personally thank Bibiana and the agency.  ~ Lesli 
02/06/2020 When going through a process like this, it can be emotional and overwhelming. But thanks to people like Abigail and Bibi, they made us feel at ease. They were both extremely helpful and professional. Thank you for having this talent on your team.  ~ Terry
02/17/2020 Amy Enoicy, the Medicaid Specialist who worked with us regarding mom's Medicaid application, is the most professional and knowledgeable person I have encountered in this overwhelming process. She was kind and considerate and most importantly, responsive to all our questions. The application process is complex but she provided guidance every step of the way. Mom received notification that she was approved! We could not have done this without her. Thank you very much to Amy and her department's supervisor who provides additional guidance and expertise.   ~ Marie
02/23/2020 I had a great meeting , It was very informative, everyone was very welcoming.  ~ Sherrill
03/12/2020 Ms. Madera was very professional, empathetic and informative. The demands of caregiving are daunting and isolating, so to reach out, be heard and given some hope is lifesaving. I appreciated the opportunity to discuss the specifics of my Mom's deteriorating health and programs she may qualify for to help her stay at home safely. It is not easy task to ask for help, and to provide all relevant details, documentation, and follow up built into the process. No rest for the weary, but now I am more hopeful after the intake appointment.  ~ Nydia
03/23/2020 It was very good  ~ Rachelle
03/27/2020 Rose was very polite and patient with me. Very helpful on all counts.  ~ Rosemary



Copyright © 2020 All Rights Reserved